Your Trusted Advisor From Start to Finish

When it comes to commercial flooring, guidance and expertise are just as important as skilled installation. At Universal Metro, we serve as a Trusted Advisor to our clients, guiding them through every phase of the project with clarity, confidence, and care. From the earliest estimating stages to the final walkthrough, we are a hands-on partner committed to delivering seamless results.

Being a Trusted Advisor means more than simply completing the work. It means anticipating challenges, recommending the right solutions, and providing decision-making support that ensures every project stays on track and exceeds expectations.

Access to the Industry’s Best Products

Universal Metro partners with the industry’s most respected manufacturers and suppliers, including Starnet vendor products, to ensure every project has access to high-quality, innovative flooring solutions. This allows us to recommend options that balance design, performance, and budget, no matter the type of space.

As your Trusted Advisor, we help you navigate a wide range of choices, including:

  • Corporate environments: Carpet tile that reduces noise, enhances comfort, and reinforces a professional aesthetic.

  • Healthcare facilities: Slip-resistant vinyl and sheet products that meet infection-control standards and provide safety in high-traffic clinical areas.

  • Hospitality spaces: Wood-look LVT and ceramic tile that bring elegance and warmth to lobbies, corridors, and guestrooms while standing up to heavy use.

  • Educational campuses: Durable VCT and resilient sheet vinyl that handle the demands of classrooms, gyms, and multipurpose spaces.

  • Retail and food service: Moisture-resistant finishes and protective wall bases that support both design and durability in fast-paced environments.

Because our recommendations are not limited to a single brand or product line, we can always align the right solution with the unique needs of your project. Acting as a Trusted Advisor means every material is selected with your long-term goals, performance requirements, and vision in mind.

Precise Estimating for Peace of Mind

Accurate estimating is the foundation of a successful flooring project. Universal Metro provides detailed takeoffs and assessments to ensure every material and cost is accounted for before work begins.

  • Send us your blueprints, and our experts will calculate the required materials, quantities, and measurements.

  • No plans? No problem — we can perform on-site reviews, take precise field dimensions, and create a custom plan for your space.

  • Our proactive approach minimizes waste, prevents unexpected expenses, and keeps projects running smoothly.

This attention to detail is part of our Trusted Advisor role — reducing risk and giving you confidence that your project is planned and budgeted with accuracy.

Design Capability and Collaboration

Flooring is more than a functional surface — it’s a design element that shapes how people experience a space. Universal Metro brings design expertise to the table, collaborating with architects, planners, and designers to ensure flooring choices enhance the overall vision.

Our design capabilities include:

  • Reviewing options from multiple vendors to align performance and aesthetics

  • Suggesting finishes and colorways that reflect your brand or architectural style

  • Providing layout drawings, renderings, and examples to guide decision-making

By collaborating closely with your team, we help ensure that flooring selections contribute to both beauty and long-term usability. As your Trusted Advisor, we make design recommendations with your goals, budget, and operational needs in mind.

Why Clients Choose Universal Metro

Our value extends beyond the materials we install. Clients turn to us because we provide:

  • Hands-on expertise at every stage of the project

  • Access to top industry vendors through our Starnet partnerships

  • Clear communication and accountability from estimation through installation

  • Consistent, high-quality craftsmanship that stands the test of time

This combination of service and skill is why businesses across California continue to trust us with their flooring needs.

The Universal Metro Promise

Every flooring project is an opportunity to build lasting value. As a Trusted Advisor, we don’t just focus on installation — we focus on building relationships and delivering peace of mind. By connecting you with industry-leading products, providing accurate estimates, and ensuring flawless execution, we turn flooring projects into success stories.

If you’re ready to experience the confidence that comes from working with a flooring partner who acts as your Trusted Advisor, we’re here to help.