Effective Date: 08/05/2025

Universal Metro, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or interact with our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On our website and through contact forms.
In email, text, or other electronic communications.
Through business transactions, such as service agreements and invoices.
When you interact with us in person, on job sites, or at trade events.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our site.

If you leave a comment or submit a form on our website, you may choose to save your name, email address, and website in cookies. This feature is provided for your convenience so you don’t have to re-enter your information on future visits. These cookies will last for one year.

We may also use temporary cookies to analyze website performance, enhance functionality, or remember your display preferences. These cookies do not store any personal data and are automatically deleted when you close your browser or after a set period of time.

You can choose to disable cookies through your browser settings, but doing so may limit certain features or functionality of our website.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Information We Collect

We collect the following types of personal information:

a. Identifiers:

Name, email address, mailing address, phone number, and company name.
Business license number (if applicable).
IP address and online identifiers when visiting our website.

b. Commercial Information:

Records of services provided or requested.
Transaction and payment history.

c. Internet Activity:

Browsing history, search history, and information about your interaction with our website or ads (if applicable).

d. Professional or Employment-Related Information:

Job titles, company affiliations, subcontracting or general contractor relationships.

We do not knowingly collect or process sensitive personal information (e.g., Social Security numbers, biometric data) unless required for compliance with applicable law or for employment-related purposes.

How We Use Your Information

We use your information to:

Provide, manage, and improve our services.
Respond to inquiries and communicate with clients or partners.
Issue quotes, invoices, and service documentation.
Comply with legal obligations and resolve disputes.
Analyze usage of our website and improve user experience.

Disclosure of Your Information

We may share your personal information with:

Service providers (e.g., accounting, IT, or legal consultants).
General contractors or clients as needed to fulfill contract obligations.
Government or regulatory authorities if required by law.
In the event of a business transfer (e.g., merger or sale), your information may be transferred accordingly.

We do not sell your personal information.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request details about the personal information we have collected and how we use it.
Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.
Right to Opt-Out: We do not sell your information, but you may still request confirmation of this.
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise your rights, please contact us at:

📧 Email: sales@universalmetro.com
📞 Phone: 562.906.8484
📬 Mailing Address: 12253 Florence Ave. Santa Fe Springs, CA 90670

We will verify your identity before responding to any requests.

Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or method of electronic storage is 100% secure.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, tax, or regulatory requirements.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:Universal Metro, Inc.
📧 Email: sales@universalmetro.com
📞 Phone: 562.906.8484
📬 Address: 12253 Florence Ave. Santa Fe Springs, CA 90670