Victoria Turkich

Universal Metro’s Estimation Lead, Victoria Turkich, Receives Award for Young Professionals Making a Difference in Flooring

 

February 2021 — In an industry built on precision, innovation, and long-lasting impact, true leadership often emerges in unexpected ways. At just 26 years old, Victoria Turkich, Estimation Lead at Universal Metro, has already made her mark in the commercial flooring industry. Her recognition as one of Floor Focus Magazine’s Emerging Leaders for 2021 is a testament not only to her exceptional talent but also to her unwavering dedication, resilience, and passion for her craft.

This honor places her among the most dynamic young professionals under 40 making a measurable difference in flooring today. For Universal Metro, it also marks the second time in four years that one of its leaders has been recognized, following President Grant Petruzzelli’s win in 2017. The achievement underscores the company’s culture of excellence and its ability to cultivate leaders who set new standards in the industry. In fact, this milestone has been widely celebrated under the headline: Universal Metro’s Estimation Lead, Victoria Turkich, receives award for young professionals making a difference in flooring.

Rising to the Challenge

The year 2020 tested industries everywhere, and flooring was no exception. From keeping construction projects on schedule amid pandemic restrictions to ensuring safety for teams and clients, leadership mattered more than ever. Victoria’s contributions during this time stood out. She not only supported major bidding efforts that represented tens of millions of dollars in projects but also introduced new standard operating procedures that brought consistency, organization, and transparency to her department.

Her initiatives included:

  • Establishing a communal bid calendar to keep teams aligned.

  • Creating a project backlog data entry system that improved efficiency.

  • Standardizing estimation resources to ensure accuracy and repeatable success.

These improvements continue to shape the way Universal Metro approaches complex projects, ensuring that every bid reflects both strategic insight and operational excellence.

A Career Rooted in Dedication

What makes Victoria’s story particularly inspiring is the length and depth of her journey at such a young age. She began her career at Universal Metro while still in high school, working as an executive assistant. Over nearly 12 years, she steadily grew within the organization, embracing challenges and taking on new responsibilities along the way.

After earning her bachelor’s degree in construction management from California Baptist University, she applied her academic knowledge directly to real-world projects. This combination of formal training and hands-on experience gave her an edge in balancing the technical and strategic aspects of flooring estimation. Today, as Estimation Lead, she not only delivers results but also mentors her peers, proving that leadership is not defined by age but by action.

Recognition Among Industry Leaders

The Emerging Leaders Award is no small achievement. Judged by flooring veterans Ralph Boe and Paul Friederichsen, the program celebrates professionals under 40 who are shaping the future of the industry. The 2021 pool of nominees was the largest in its history, making Victoria’s selection even more noteworthy.

The list of winners includes company presidents, vice presidents, and directors—individuals with decades of experience and leadership roles at some of the largest flooring contractors in the nation. Standing shoulder-to-shoulder with this group, Victoria demonstrates that excellence has no age requirement. Her win is more than personal recognition; it positions Universal Metro among the companies driving innovation in the industry.

Driving Innovation at Universal Metro

Victoria’s role extends beyond estimation. She actively supports business development and specification efforts, collaborating with vendor partners to design customized solutions that meet client needs. Her ability to balance data, relationships, and strategy makes her a vital part of Universal Metro’s success.

Her work has touched projects across healthcare, education, retail, corporate, and government sectors, each requiring unique approaches and tailored solutions. By focusing on quality, accuracy, and creativity, she embodies Universal Metro’s core values of integrity, respect, reliability, and results.

Inspiring the Next Generation

Victoria’s recognition also shines a light on the opportunities available to young professionals in the flooring industry. Her journey from high school assistant to award-winning leader highlights how mentorship, perseverance, and curiosity can accelerate a career. For women in construction and flooring, her story is especially significant, serving as proof that leadership and technical excellence are accessible at every stage of life.

Her achievement continues to be shared as an example within the industry, with the story often referenced under its full title: Universal Metro’s Estimation Lead, Victoria Turkich, receives award for young professionals making a difference in flooring.

Looking Ahead

As Universal Metro continues to expand its presence in California, Nevada, and Arizona, leaders like Victoria ensure that the company’s reputation for excellence only grows stronger. Her recognition as an Emerging Leader not only honors her personal achievements but also represents a collective win for Universal Metro’s culture of fostering talent and empowering future leaders.

In her own way, Victoria is paving the floors—and the future—for an industry that thrives on precision, collaboration, and innovation. Her story proves that greatness doesn’t wait until later in life. Sometimes, it begins with ambition, perseverance, and a willingness to lead long before the age of 30.

Conclusion

The story of Universal Metro’s Estimation Lead, Victoria Turkich, receiving the award for young professionals making a difference in flooring is more than just recognition of her talent. It’s a reminder that the flooring industry is alive with fresh perspectives and new energy. For Universal Metro, it’s yet another moment of pride in building a company where leaders rise, teams excel, and innovation drives success.

At just 26 years old, Victoria has already proven that she belongs among the brightest minds in the field—and her journey is only just beginning.

To Read More

evolution of commercial flooring contractors - Floor Focus Cover

Evolution of Commercial Flooring Contractors: Interview with Grant Petruzzelli

In June 2019, Floor Focus Magazine published an article highlighting a panel discussion with four leaders from the Starnet Commercial Flooring network. Among them was Universal Metro’s president, Grant Petruzzelli, who joined his peers to reflect on the evolution of commercial flooring contractors and the opportunities—and challenges—shaping the industry.

You can read the full article here: Floor Focus Magazine – Evolution of the Commercial Contractor.


From Core Products to Comprehensive Services

A decade ago, commercial flooring contractors were largely focused on the basics: carpet, vinyl, and resilient products. At Universal Metro, much of our work centered on healthcare facilities, with sheet vinyl and linoleum being the dominant choices. Budget pressures often meant substituting with lower-cost finishes like VCT or broadloom carpet.

Today, however, the evolution of commercial flooring contractors has transformed the industry. Expanded budgets and greater design freedom have created demand for high-end, customized finishes such as polished concrete and porcelain tile. Contractors are no longer just installers; they’ve become single-source partners, offering a range of services under one contract.

At Universal Metro, this shift led us to expand into areas like moisture testing, infection control, and lift systems—services that add value for clients while reducing the need to coordinate multiple subcontractors.

Diversification Driven by Client Needs

Why have contractors broadened their offerings? The answer is clear: clients expect more. Facility managers and general contractors want bundled solutions, fewer vendors, and expertise across flooring categories.

Universal Metro has seen this firsthand. Facilities that once prioritized only cost are now focused on lifecycle value, performance, and long-term risk reduction. This has driven adoption of advanced moisture-control systems, epoxy coatings, and concrete underlayments—services that our teams have mastered through vendor partnerships and manufacturer certifications.

Other Starnet members echoed this trend, citing floor care divisions, stone restoration, epoxy coatings, and even wall systems as ways to meet client needs while strengthening margins. Simply put, the modern flooring contractor must evolve—or risk falling behind.

Growth Through Expertise and Partnerships

Adding new services requires more than just ambition—it requires knowledge. Universal Metro has invested heavily in training, certifications, and vendor partnerships with industry leaders like ARDEX. Our LevelMaster Elite Installer status and ongoing workshops with product experts have allowed us to bring innovative, high-performance solutions directly to our clients.

This commitment to expertise ensures that when clients choose Universal Metro, they’re not just hiring installers. They’re gaining a partner who understands the complexities of healthcare environments, corporate spaces, hospitality projects, and beyond.

The Future of Commercial Flooring Contractors

The panel discussion underscored a key truth: the evolution of commercial flooring contractors is ongoing. Contractors must adapt to market demands, expand capabilities, and deliver bundled, value-driven solutions.

At Universal Metro, this philosophy has fueled significant growth. By offering services others can’t—or won’t—we’ve expanded our client base, deepened relationships with existing customers, and set ourselves apart in a competitive market.

Conclusion

The commercial flooring industry looks very different than it did ten years ago, and it will continue to evolve. Contractors who embrace change, invest in expertise, and partner closely with their clients will lead the way.

Universal Metro is proud to be at the forefront of this evolution, delivering flooring solutions that combine innovation, compliance, and long-term value.

👉 Read the full article in Floor Focus Magazine: Evolution of the Commercial Contractor

More from UMI

Interested in learning more about our perspective on the flooring industry? Explore additional interviews with Universal Metro leaders to see how we’re shaping the future of commercial flooring, tackling unique challenges, and driving innovation across healthcare, corporate, and hospitality projects. Read more UMI interviews →

8 Starnet Members Honored as Floor Focus Future Leaders

Grant Petruzzelli“Once a year, Floor Focus Magazine recognizes the best of the up-and-coming talent through its Future Focus awards. Those eligible for the awards must be under 40 years old and employed in the floorcovering dealer segment, including retailers, distributors and commercial contractors. Congratulations to the eight Starnet Members for achieving this distinguished honor.”

We at Universal Metro are especially proud of our very own Director of Sales and Marketing, Grant Petruzzelli, who was among the eight Starnet members honored with this notable award. Continue reading “8 Starnet Members Honored as Floor Focus Future Leaders”

Grant Petruzzelli

Celebrating Flooring Industry Young Professionals: Grant Petruzzelli Recognized in 2017

At Universal Metro, leadership is about more than titles — it’s about passion, innovation, and commitment to driving the industry forward. In 2017, that commitment was recognized when Grant Petruzzelli, then Director of Sales and Marketing at Universal Metro, was honored as one of the flooring industry young professionals under 40 making an impact.

Recognizing Future Leaders

The award, announced by Floor Focus Magazine, shines a spotlight on leaders under 40 who are helping to shape the future of flooring. Winners are nominated by their peers and judged by a panel of industry veterans. In 2017, judges included Ralph Boe, president of ArrowStar and past president of Beaulieu Group, and Paul Friederichsen, a respected flooring industry marketing strategist.

This recognition underscores the importance of supporting the next generation of talent — professionals who bring fresh ideas, a willingness to innovate, and the determination to lead in a rapidly changing industry.


Universal Metro’s Grant Petruzzelli Named Among Winners

Grant Petruzzelli stood alongside an impressive group of peers from across the nation. The winners of the flooring industry young professionals award in 2017 included retail leaders, designers, and contractors representing the very best of the next generation.

As Universal Metro’s Director of Sales and Marketing at the time, Petruzzelli was recognized for his role in expanding the company’s reach, building strong client relationships, and helping establish Universal Metro as a trusted leader in commercial flooring. His focus on both operational excellence and customer service reflected the values that continue to drive the company today.


Honoring the 2017 Class of Young Professionals

The award ceremony was held in Las Vegas during Surfaces, one of the flooring industry’s largest events. A cocktail reception brought together nominees, winners, and industry leaders to celebrate the announcement.

The 2017 honorees included:

  • Justin Atcheson, President of Builders Floor Covering and Tile

  • Steavie Cain, Managing Principal of Quality Service Floor Covering

  • David DeGol Jr., Division Manager of DeGol Carpet

  • Michelle Gibson, Store Manager of Lima Carpet Corporation

  • Katie Krause, Senior Interior Designer at H.J. Martin and Son

  • Garrett Ulfig of Mastercraft Flooring

  • Sage Parrish of Quality Floor Coverings

  • Grant Petruzzelli, Director of Sales and Marketing at Universal Metro

  • Jared Satler, Owner of Dick’s Carpet One & Auburn Carpet One

  • David Webb, Store Manager at Dalton Carpet One

Each winner brought a unique perspective and skill set to the table, proving that the flooring industry young professionals community is filled with innovators eager to make a lasting difference.


Why Recognition Matters

Industry awards like this are more than just accolades. They highlight the individuals and companies who are moving the industry forward. For Universal Metro, Petruzzelli’s recognition affirmed our culture of leadership, innovation, and teamwork.

It also reinforced a larger truth: investing in people is just as important as investing in products. By cultivating leaders and giving them opportunities to grow, the flooring industry ensures its continued evolution and long-term success.


Conclusion

Universal Metro is proud of Grant Petruzzelli’s recognition in the 2017 Young Professional Award program. His leadership and commitment to excellence reflect the values that guide our work every day. As the flooring industry continues to evolve, we remain dedicated to empowering our team members to lead with vision and integrity.

👉 Read the original article in Floor Focus Magazine: Winners of 2017 Young Professional Award Announced.

Floor Trends UMI January 2017

Universal Metro: Growth and Success by Meeting Clients’ Needs

January 6, 2017 Written by David Triepke on behalf of Floor Trends Magazine It’s never an easy decision to begin scaling your business for growth. When balancing the risks of new opportunities with the uncertainty of a stagnant national economy, the decision for any business owner to invest in growth is rooted in one key question: is this sustainable? By understanding our journey and our purpose, we at Universal Metro believe we can do so effectively, without compromising our service and value, by answering the call of our clients to serve as trusted advisors for all of their flooring covering needs.
(more…)